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KYC Tiers

Understand how verification tiers affect account access and transaction limits.

Overview

KYC tiers help TricsoftPay verify businesses progressively while matching account access to the information provided.

Verification tiers

Basic tier

The Basic tier uses the personal or business requirements described under Account Types. Complete the relevant account details and document requirements to qualify.

Basic transaction limits

LimitAmount
Daily UGX 1,000,000
Per transaction UGX 500,000
Monthly UGX 10,000,000

Basic features

  • Send and receive up to UGX 1,000,000 per day.
  • Collect payments.
  • Basic API access.
  • Standard transaction processing.

Standard tier

Your account must have successfully passed the Basic tier before it can be reviewed for Standard verification.

Proof of address requirements

  • Bank statement.
  • Lease agreement.
  • Utility bill.

For a personal account, the proof-of-address document must show the account holder's name. For a business account, it must show the registered business name.

Standard transaction limits

LimitAmount
Daily UGX 5,000,000
Per transaction UGX 2,000,000
Monthly UGX 50,000,000

Standard features

  • Send and receive up to UGX 5,000,000 per day.
  • Collect and disburse funds.
  • Business account features.
  • Bulk payment processing.

Enhanced tier

Your account must have successfully passed the Standard tier before it can be reviewed for Enhanced verification.

Proof of income requirements

  • Tax returns: mandatory for business accounts at this tier.
  • Employment letter: accepted as proof of income for personal accounts where applicable.
  • Payslip: accepted as proof of income for personal accounts where applicable.
  • Invoice: may be used as supporting proof of income.

Business accounts must provide tax returns and may be asked for invoices or other supporting income records. Personal accounts may provide an employment letter, payslip, or invoice where applicable.

Enhanced transaction limits

LimitAmount
Daily UGX 20,000,000
Per transaction UGX 10,000,000
Monthly UGX 200,000,000

Enhanced features

  • Send and receive up to UGX 20,000,000 per day.
  • Collect and disburse funds.
  • Make international transactions.
  • Dedicated account manager.

Premier tier

Premier verification follows the preceding verification tiers and requires a comprehensive review of your business.

During this review, TricsoftPay may request additional documents based on your business structure, industry, and the activities your business conducts.

Premier transaction limits

LimitAmount
Daily UGX 100,000,000
Per transaction UGX 50,000,000
Monthly UGX 1,000,000,000

Premier features

  • Send and receive up to UGX 100,000,000 per day.
  • Full collection, disbursement, and international capabilities.
  • Custom transaction limits on request.
  • Dedicated account manager.

International transactions

International transactions are currently available only to accounts on the Enhanced and Premier tiers.